Tenant Information

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Henderson Tenant Information

Our staff strives to provide to you, our Tenants, the most comfortable and positive rental experience by extending prompt customer service, excellent home maintenance, and expertise for all of your rental needs.

To access the Tenant Portal, click here! You can view your account and pay rent through the portal.

Who to Contact about Your Rental
For any questions regarding your rental property, account, or lease terms, contact a Tenant Services Specialist at Rentals@HendersonProperties.com or 704-970-970-4148.

How to Request Maintenance
Submit a maintenance repair request online using the Request Maintenance Services .
For emergencies, call 704-535-1122 and our automated phone system will direct you to Maintenance. After hours, a live person will answer the emergency maintenance option and determine if a true emergency or if it can be scheduled during regular business hours. To see what an emergency includes, click here.
For leasing information, contact 704-535-1122 x210 or Leasing@HendersonProperties.com or view our Available Rentals online.

How to Pay Rent

  • Online through the Tenant Portal
  • Directly through Smartstreet
  • Cash Pay Card – Ask us about this! It makes paying with cash an option
  • Mail a check to the lockbox

Moving to a Different Rental
We understand that home needs change- perhaps a smaller or larger place would work better now, or one in a different location. Consider transferring to another Henderson Properties rental at the end of your lease term. Contact Rentals@HendersonProperties.com to let us know you are considering this and what steps to take next.

For leasing information, contact 704-535-1122 x210 or Leasing@HendersonProperties.com or view our Available Rentals online.

Interested in Purchasing a Home? 
Contact one of our neighborhood real estate experts today to help you make the transition to home ownership! Email Sales@HendersonProperties.com or call 704-544-0253. Click here for the Henderson Properties REALTORS® website.

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