For Current Residents
Maintenance Services for Residents
Does something in your Henderson Properties rental need repairing? From plumbing leaks to appliance repair on included appliances to HVAC concerns, you can submit your maintenance request online anytime.
For emergency requests, please review the emergency maintenance guidelines. True emergencies will be addressed immediately, and routine requests will be scheduled as soon as possible. If the repair is deemed a resident responsibility, the repair will be billed to the resident. When unsure, check your lease.
For Landlords, Investors & Owners
Maintenance & Renovation Services for Investors and Owners
Maintaining rental properties can be one of the more stressful parts of owning an investment property. Henderson Properties is ready to help with prompt, affordable, complete maintenance, repair, and renovation services.
Our Rental Project Manager supervises the make-ready process and capital reserve projects. We have a highly trained staff of skilled in-house maintenance technicians and an extensive list of area contractors to ensure each project is completed quickly, efficiently, and with attention to the costs involved.
When you partner with Henderson Properties, we handle the repairs at every turn. From the initial bid on large projects to the final inspection of any project, our team is here for you.
Respond to All Requests from Residents
This keeps owners from directly involving the resident while ensuring proper repairs are made on your investment property as quickly as possible.
Coordinate Contractors
When major repairs or renovations are needed, we collect bids from our maintenance team and the area’s best contractors to help keep your costs low while ensuring the job is done well. You will be contacted for approval on all major repairs before we coordinate the work with technicians, contractors, and the property’s occupant.
Home Warranty Work
If you own a property still under a home warranty, Henderson Properties will work with the home warranty company to save you valuable time. We also follow up to ensure the repairs are completed as needed.
Inspection of Completed Repairs
We inspect all major repairs on the property to ensure the work was done well before any bills are paid.
Protecting Long-Term Property Value
Property Improvement Recommendations
Keeping up with improvements around your property is important to maintaining the value of your investment. We perform semi-annual inspections of your property and provide recommendations for maintenance and improvements that support and improve the property's value.
Common Repair & Maintenance Needs
Types of Maintenance Services
Henderson Properties can help with a wide range of property maintenance, handyman, repair, and renovation needs throughout the Charlotte area.
- Electrical Services
- Plumbing Repair
- Window Replacement
- Door Replacement
- Cabinet Installation
- Appliance Repair & Installation
- Dryer Duct Cleaning
- Exterior Wood Replacement
- Deck Repair
- Deck Sealing and Cleaning
- Concrete Cleaning and Patching
- Siding Repair or Replacement
- Fence Repair
- Roof Repair
- Gutter Cleaning
- Pressure Washing
- Debris Removal
- Graffiti Removal
- Locksmith Services
Need Maintenance or Renovation Help?
Henderson Properties helps residents, landlords, investors, and owners keep properties in great shape with responsive maintenance, repair, and renovation support.
If You Have an Emergency Maintenance Request
Call Henderson Properties at 704-535-1122 . Our automated phone system will direct you to our Maintenance Department for immediate assistance.
Click here for types of emergency maintenance.
For non-emergency maintenance requests, submit a request online.