Rental Property Renovations & Maintenance

Maintenance Services for Residents

Does something in your Henderson Properties rental need repairing? From plumbing leaks to appliance repair on included appliances to HVAC concerns, submit your maintenance request online anytime. For emergency requests, see the guidelines here. True emergencies will be addressed immediately, and routine requests will be scheduled as soon as possible. Remember that if the repair is deemed a resident responsibility, then the repair will be billed to the resident. When unsure, check your lease.

Maintenance & Renovation Services for Investors/Owners

Maintaining rental properties can be one of the more stressful parts of owning an investment property. Henderson Properties is ready to help with prompt, affordable, complete maintenance, repair, and renovation services. Our Rental Project Manager supervises the make-ready process and capital reserve projects. We have a highly trained staff of skilled in-house maintenance technicians and an extensive list of area contractors to ensure the project is completed quickly, efficiently, and with attention to the costs involved. When you partner with Henderson Properties, we will handle the repairs at every turn. From the initial bid on large projects to the final inspection of any project, our team is here for you.

Respond to All Requests from Residents

This keeps owners from directly involving the resident while ensuring proper repairs are made on your investment property as quickly as possible.

Coordinate Contractors

When major repairs or renovations are needed, we will collect bids from our maintenance team and the area’s best contractors to help keep your costs low while ensuring the job is done well. You will be contacted for approval on all major repairs. We will then schedule and coordinate the repairs with the maintenance technicians, contractors, and the property’s occupant.

Home Warranty Work

If you own a property still under a home warranty, Henderson Properties will work with the home warranty company to save you valuable time. We will also follow up to ensure the repairs are completed as needed.

Inspection of Completed Repairs

We will inspect all major repairs on the property to ensure that the work was done well before we pay any of the bills.

Recommendations for Property Improvements: Keeping up with improvements around your property is important to maintaining the value of your property. We will perform semi-annual inspections of your property and then provide recommendations for maintenance and improvements that will support and improve the property's value.

Types of Maintenance Services:

  • Electrical Services
  • Plumbing Repair
  • Window Replacement
  • Door Replacement
  • Cabinet Installation
  • Appliance Repair & Installation
  • Dryer Duct Cleaning
  • Exterior Wood Replacement
  • Deck Repair
  • Deck Sealing and Cleaning
  • Concrete Cleaning and Patching
  • Siding Repair or Replacement
  • Fence Repair
  • Roof Repair
  • Gutter Cleaning
  • Pressure Washing
  • Debris Removal
  • Graffiti Removal
  • Locksmith Services

If You Have an Emergency Maintenance Request

Call Henderson Properties at 704-535-1122 . Our automated phone system will direct you to our Maintenance Department for immediate assistance.

Click here for types of emergency maintenance.

For non-emergency maintenance requests, submit a request online.