Rental Property Maintenance and Renovations

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If You Have an Emergency Maintenance Request

Call Henderson Properties at 704-535-1122 . Our automated phone system will direct you to our Maintenance Department for immediate assistance.

Click here for types of emergency maintenance.

For non-emergency maintenance requests, submit a request online.

Maintenance Services for Tenants Does something in your Henderson Properties rental need repairing? From plumbing leaks to appliance repair on included appliances, to HVAC concerns, submit your maintenance request online anytime. For emergency requests, see the guidelines here. True emergencies will be addressed right away, and routine requests will be scheduled as soon as possible. Keep in mind that if the repair is deemed a tenant responsibility, then the repair will be billed to the tenant. When unsure, check your lease.

Maintenance Services for Tenants
Does something in your Henderson Properties rental need repairing? From plumbing leaks to appliance repair on included appliances, to HVAC concerns, submit your maintenance request online anytime. For emergency requests, see the guidelines here. True emergencies will be addressed right away, and routine requests will be scheduled as soon as possible. Keep in mind that if the repair is deemed a tenant responsibility, then the repair will be billed to the tenant. When unsure, check your lease.

Maintenance & Renovation Services for Investors/Owners
Maintaining rental properties can be one of the more stressful parts of owning an investment property. Henderson Properties is ready to help with prompt, affordable and complete maintenance, repair, and renovation services. Our Rental Project Manager supervises the make ready process and capital reserve projects. We have a highly trained staff of skilled in-house maintenance technicians and an extensive list of area contractors to make sure the project is completed quickly, efficiently and with attention to the costs involved. When you partner with Henderson Properties, we will handle the repairs at every turn. From the initial bid on large projects to the final inspection on any project, our team is here for you.

Respond to All Requests from Residents
This keeps owners from having to be directly involved with the tenant, while making sure proper repairs are made on your investment property as quickly as possible.

Coordinate Contractors
When major repairs or renovations are needed, we will collect bids from our maintenance team and the area’s best contractors to help keep your costs low while ensuring the job is done well. You will be contacted for approval on all major repairs. We will then schedule and coordinate the repairs with the maintenance technicians, contractors, and the property’s occupant.

Home Warranty Work
If you own a property that is still under a home warranty, Henderson Properties will work with the home warranty company to save you valuable time. We will also follow up to ensure the repairs were completed as needed.

Inspection of Completed Repairs
We will inspect all major repairs on the property to ensure that the work was done well before we pay any of the bills.

Recommendations for Property Improvements
Keeping up with improvements around your property is important to maintaining the value of your property. We will perform semi-annual inspections of your property, and then provide recommendations for maintenance and improvements that will maintain and improve the value of the property.

 

Types of Maintenance Services

Electrical Services
Plumbing Repair
Window Replacement
Door Replacement
Cabinet Installation
Appliance Repair & Installation
Dryer Duct Cleaning
Exterior Wood Replacement
Deck Repair
Deck Sealing and Cleaning

Concrete Cleaning and Patching
Siding Repair or Replacement
Fence Repair
Roof Repair
Gutter Cleaning
Pressure Washing
Debris Removal
Graffiti Removal
Locksmith Services

For more information about maintenance services from Henderson Properties, contact Request.Maint@HendersonProperties.com or call us at 704-970-4154.

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