Last Updated: March 10, 2026

These Terms of Service (“Terms”) govern your access to and use of the website located at hendersonproperties.com (the “Site”), including any content, functionality, services, listings, rental search tools, maintenance request forms, contact features, and related materials (collectively, the “Services”), operated by Henderson Properties (referred to as “we,” “us,” or “our”).By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Site.

1. Acceptance of Terms
Your use of the Site constitutes your agreement to these Terms and any additional policies referenced herein, including our Privacy Policy (linked separately on the Site). We may update these Terms from time to time by posting the revised version on the Site. Continued use after changes constitutes acceptance of the updated Terms.

2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site. By using the Site, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

3. Description of Services
Henderson Properties provides a platform for:

  • Browsing and searching available rental properties in the greater Charlotte, NC area and surrounding regions.
  • Submitting inquiries or applications related to rentals.
  • Property owners to request property management proposals or services.
  • Information about real estate buying, selling, and investment opportunities.
  • Submitting maintenance or service requests for managed properties.
  • General real estate and property management information.

The Site is for informational and introductory purposes. It does not constitute a binding offer to lease, manage, buy, or sell any property. All actual transactions (leases, management agreements, sales contracts, etc.) require separate written agreements.

4. User Accounts and Responsibilities (if applicable)
Certain features may require creating an account. You agree to:

  • Provide accurate, current information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts for violations of these Terms.

5. Property Listings and Information

  • All listings, photos, descriptions, pricing, and availability are provided “as is” and may change without notice.
  • We do not guarantee the accuracy, completeness, or current status of any listing. Users should independently verify all details before proceeding.
  • Listings may be removed or modified at any time.

6. Intellectual Property
The Site, including text, graphics, logos, images, software, and content (collectively, “Materials”), is owned by us or our licensors and protected by copyright, trademark, and other laws.You may view and print Materials for personal, non-commercial use only. You may not:

  • Copy, reproduce, modify, distribute, or create derivative works without our written permission.
  • Use any Materials for commercial purposes.
  • Remove copyright or trademark notices.

“Henderson Properties” and related logos are our trademarks. Unauthorized use is prohibited.

7. User Conduct
You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law (including fair housing laws).
  • Submit false, misleading, or fraudulent information (e.g., in inquiries or applications).
  • Interfere with the Site’s operation (e.g., hacking, viruses, scraping).
  • Harass, threaten, or impersonate others.
  • Post or transmit spam, advertising, or unsolicited materials.
  • Use automated tools to access or extract data without permission.

We may remove any content or terminate access for violations.

8. Third-Party Links and Services
The Site may contain links to third-party websites (e.g., payment processors, listing syndication partners). We are not responsible for their content, privacy practices, or availability. Access is at your own risk.

9. Disclaimers
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. We do not warrant that the Site will be error-free, secure, uninterrupted, or free of viruses. We are not responsible for any decisions made based on Site information.

10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our total liability shall not exceed $100 or the amount you paid us (if any) in the preceding 12 months.

11. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Termination
We may suspend or terminate your access to the Site at any time, without notice, for any reason, including suspected violations.

13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina. You agree to submit to the personal jurisdiction of such courts.

14. Miscellaneous

  • These Terms constitute the entire agreement between you and us regarding the Site.
  • If any provision is held invalid, the remainder remains in effect.
  • Our failure to enforce any right does not waive it.
  • We may assign these Terms; you may not without our consent.

15. SMS Communication

By submitting your phone number through our website, you consent to receive SMS messages from Henderson Properties. These may include updates, appointment confirmations, or service-related messages. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly at info@hendersonproperties.com.

We do not sell, share, or distribute your phone number or SMS data to third parties.

16. Contact Us
For questions about these Terms, contact us at:
Henderson Properties
3030 Latrobe Dr, Charlotte, NC 28211
Email: info@hendersonproperties.com
Phone: 704-535-1122

Thank you for using hendersonproperties.com. We look forward to assisting with your real estate and property management needs.