Leasing Consultant – Level I



Leasing Consultant – Level I

This is a full time position in which the employee will be responsible for but not limited to answering and responding to phone, voicemail, and email inquiries, following up on leads, assisting walk-in clients, assist in maintaining current status on available homes, orchestrating the process for interested clients to tour available homes, providing accurate information on available homes, the application and move-in process, assist in processing applications for future tenants, assist in maintaining current company relationships with clients by providing excellent customer service. Minimum of 2 years of College required or equivalent education and experience. Minimum 2 years of Customer experience. Minimum 1 year Sales or Leasing experience. $13.46 – 17.92 per hour.


  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures
  • Provide excellent customer service to any person, customer (internal or external) or client entering the building
  • Expedite all communication (email, phone, voicemail) coming into the leasing department
  • Determine visitor need and take appropriate action to accommodate
  • Receive and issue receipts for rental and HOA payments made in the office
  • Pursue all leads for potential renters
  • Follow up on prior inquiries until determined that client has made housing decision
  • Update available units lists on a daily basis
  • Ensure Guest Card information is entered into Rent Manager by the close of the business day.
  • Provide updates on available homes to the Property Manager and Assistant Manager, as applicable
  • Provide information to clients as applicable, regarding all aspects of leasing a property including touring, application/approval, and move in processes
  • Maintain check out keys in key box
  • Maintain supply of leasing forms
  • Orchestrate lease signings and move ins
  • Other duties as may be assigned


  • High Level of Professionalism and Positive, Outgoing Personality
  • Strong Microsoft Office and Social Media Skills
  • Excellent Written and Verbal Communication Skills
  • Sales and Customer Service Experience
  • Ability to Multi-Task
  • Strong Organization Skills
  • Excellent attention to detail
  • Call Center Experience preferred

If you meet these qualifications and would like to find out more, please submit a cover letter and resume to jobs@hendersonproperties.com. No phone calls please.

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