Community Association Manager
This is a full time position in which the person will be responsible for meeting the terms of the management agreement between the community association and the management company. The duties of a Community Association Manager vary from day to day and include the following duties. Bachelor’s degree required or equivalent education and experience. 2 years property management/real estate experience recommended. Salary Range: $42,700 – $53,375 / year
- Confer with representatives of the Community Association and/or the Board of Directors to review the financial status of the Association and to determine management priorities.
- Attend Board meetings in accordance with the contract between the Management Company and the Community Association.
- Arrange for and oversee, the activities of contract service representatives including, but not limited to: exterminators, trash collectors, major repair contractors, landscapers, and pool management personnel.
- Investigate disturbances, violations, and/or complaints and resolve issues in accordance with the governing documents and regulations of the Community Association.
- Direct collection of monthly/annual assessments from residents and payment of incurred operating expenses.
- Direct maintenance staff in routine repair and maintenance of buildings and grounds of the complex.
- Prepare annual budget and activity reports and submits reports to the Board of Directors and Association Members, if requested to do so.
- Maintain contact with insurance carriers, fire protection and police departments, and other agencies having jurisdiction over property to ensure that Associations are complying with the codes and regulations of each agency.
- May issue and maintain records of special permits such as vehicle and pet registration as required by the Community Association.
- Responsible for day-to-day operation and management of Community Associations under the direct management of the Community Association Manager.
- Review and respond to emails and telephone calls on a regular basis throughout the day and log correspondence in the computer system.
- If any emergencies have occurred at any of the Community Associations under the manager’s jurisdiction, contact and arrange service(s) to be performed with the appropriate vendor.
- Review daily mail and respond appropriately, either in writing or verbally, to specific requests made or questions asked and log correspondence in the computer system.
- Review and determine what courtesy or violation letters need to be sent.
- Coordinate violation hearings and see that hearing notices have been sent to all parties involved.
- Schedule and prepare for meetings as needed. See that meeting notices are mailed and annual meetings prepared for in accordance with Annual Meeting Checklists.
- Coordinate data and resources necessary for Board meetings, which include: developing an agenda for the meeting, obtaining current financial and delinquency reports, reviewing requests by Association members and/or Board members, obtaining bids for maintenance, insurance, audits, and preventative projects, etc.
- Attend Board and Committee meetings in accordance with contract and violation hearings.
- Be prepared to research and answer questions for a particular Association (Rules and Regulations questions, CCR’s, financial and budget matters, etc.) that may be asked by Association members and/or Board Members.
- Inspect properties for services and violations in accordance with management agreements and prepare monthly inspection reports.
- Code and approve all bills for the Association and submit to accounting for payment.
- Assist in writing and typing newsletters and flyers, as requested by the Board.
- Perform other administrative and management duties as requested by the Board of Directors and the Management Company.
ESSENTIAL VOCATIONAL REQUIREMENTS
- Ability to communicate orally and in writing with owners, residents, volunteer leaders, and contractors.
- Knowledge of real estate principles and practices and finance and facilities management.
- Ability to maintain friendly and cooperative relations with people.
- Ability to negotiate.
- Ability to change frequently from one task to another without loss of efficiency or composure.
- Ability to make decisions based on experience.
- Ability to direct the activities of others.
- Knowledge of building maintenance and repair procedures.
- Ability to read and understand government codes, regulations, community governing documents and financial reports.
- Ability to use word processing software, a personal computer, and a printer.
If you meet these qualifications and would like to find out more, please submit a cover letter and resume to firstname.lastname@example.org. No phone calls please.