Listed below is a summary of our Association management and maintenance services. If you are interested in obtaining more information about the Henderson Properties Association management services please contact Phil Henderson at 704-535-1122 ext. 14 or email at: phenderson@hendersonproperties.com

Management

• Collect monthly dues and special assessments as set by the Board.
• Send late notices and file law suits for non-payment as needed.
• Pay bills as approved by the Board.
• Act as agent for the Association in maintaining separate bank accounts in the Association's name.
• Operating Account for making deposits and withdrawals necessary for the daily operation of the Association.
• Investment Account for maintaining the Capital Reserve Accounts established by the Association.
• Prepare financial reports as required by the Board.
• Assist and supply information to independent auditor chosen by Board to perform annual audit.
• Maintain records of Association, including minute books.
• Coordinate notices and preparation of Board meetings and the annual Association meeting.
• Attend and give reports to the Board and annual Association meetings as requested by the Board.
• Solicit proposals from Insurance Companies based on requirements of Board.
• Assist in draft of annual budget for Board approval.
• Conduct inspections, file violations and mediate for homeowners.
• Attend to members inquiries and requests for forms and information through in office call center staff.
• Coordinate community website hosting.

Maintenance

• Handle and process all requests of owners/occupants with respect to use, repair and maintenance of Common Elements of the property.
• Maintain and repair Common Elements in accordance with the standards set by Master Deed and By-Laws and as directed by the Board (includes grounds).
• Obtain bids for maintenance and repairs that are not performed by Management firm and present to Board for selection.
• Supervise maintenance and repairs of Common Elements and Capitol Reserve projects.
• Twenty-four hour emergency services provided to homeowners.
• Report preventative maintenance repairs that are needed to the Board.
• Perform scheduled inspections of the property.