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Property Maintenance Services
Listed below is a brief summary of services that our Maintenance Division provides for our rental properties and homeowner associations.

Maintenance Services

  • Handle and process all requests of owners/occupants for repair and maintenance of the property.
  • Maintain and repair Common Elements of the association in accordance with the standards set by Master Covenants and By-Laws and as directed by the Board.
  • Obtain bids for maintenance and repairs that are not performed by Management firm and present to Board or the investor for selection.
  • Supervise maintenance and repairs and Capitol Reserve projects.
  • Twenty-four hour emergency maintenance services provided to all residents.
  • Report preventative maintenance repairs that are needed to the Board of Directors or to the investor.
  • Perform scheduled inspections of the property. 

Maintenance Services For Your Property

Response to all Resident Requests 
Residents call us directly and we coordinate any needed repairs on the property.  Plumbing, HVAC, Appliance and Electrical problems are all given 24-hour service. This helps to build resident loyalty and maintain the value of the property.

Coordination of Contractors
For major repairs and renovations on your property we get bids from various contractors in order to keep costs low. Rental home or rental condominium owners are contacted for approval of any major repairs. We coordinate and schedule repairs with the tenants and the contractor.

Home Warranty Work
Getting in touch with warranty companies can take valuable time. We do it for you. We contact the warranty companies and the resident to schedule repairs. We also follow up to make sure that repairs have been completed as required to protect your investment.

Inspection of Completed Repairs of Your Property
All major repairs on your property are inspected thoroughly to ensure the quality before the bills are paid.

Recommendation of Improvements of Your Property
We will perform semi-annual inspections of the rental property and recommendations for preventive maintenance as well as improvements that will increase the rental value of the property.  For our homeowner associations, inspections are completed 2 times per month by the manager.

We are the “Real Estate Specialists”!
We do it all! To compliment our recently developed Real Estate Sales Division, we can perform any repairs needed, in a timely manner, to make sure you are ready for your closing. Let us take the hassle out of selling your property!
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Henderson Properties 919 Norland Road, Charlotte, NC 28205 Phone 704.535.1122 Fax 704.569.9669
Real Estate Sales 10801 Johnston Road, Charlotte, NC 28226 Phone 704.544.0253 Fax 704.544.0254
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